FAQ
Frequently Asked Questions
General
What kind of products do you sell ?
What kind of products do you sell?
We offer a wide range of products across categories such as Home, Kitchen, Pets, Fitness, Storage, Beauty, Sports, Health, and Gadgets.
Where is Nyzzen located ?
We are a small family-run business based in Raigarh, Chhattisgarh, India, serving customers worldwide.
Do you ship internationally ?
Yes! We ship our products internationally, so you can enjoy Nyzzen’s quality no matter where you are.
How can I contact customer support ?
You can reach us via email at the.nyz.authority.00003@gmail.com or call us at +91 89628 66787, Monday to Saturday, 10am–6pm.
Shipping and Delivery
How long does order processing take?
Orders are processed within 1–2 business days after confirmation.
What is the estimated delivery time?
Delivery usually takes 5–7 business days, depending on your location..
Do you provide tracking information?
Yes, tracking details are sent via email and SMS once your order ships. You can also track your order on our website.
What shipping couriers do you use?
We use reliable couriers such as Bluedart, DTDC, Xpressbees, FedEx, and Ecom Express.
Payment Related
What payment methods do you accept?
We accept UPI, Cash on Delivery (COD), credit/debit cards, bank transfer, and net banking.
Is there an extra charge for Cash on Delivery (COD)?
No, COD has no extra charge, but we do verify orders placed via COD by phone call.
Are payments secure on your website?
Yes, all payments are processed through secure gateways like Razorpay and PhonePe, ensuring your information is protected.